The only thing worse than thinking you can clean your chimney yourself is hiring a non-certified
person to do it for you on a budget. We completely understand wanting to cut costs but if there
is one thing you don’t want to skimp on, it’s cleaning your chimney. The safety of you and your
family is not something to bargain with, so we suggest doing your research, and finding certified
professionals you can trust. Let us share some red flags (and green flags) to look for when
hiring chimney professionals and also prove why you can trust us!
Red Flag: Bargain Pricing
If there is a company advertising a $99 cleaning, then it is a complete scam. You get what you
pay for and chimney cleaning services are no exception. There is not a company (that we know
of) that is willing to send a minimum of two certified professionals to a site for $99! Instead, they
will send one unqualified professional with little to no expertise. There is no such thing as one
size fits all pricing.
Green Flag: Realistic Quote for Services
A credible chimney or fireplace company will quote you upfront at least $200-$300 for services.
They will provide a comprehensive quote for the first visit and they will not add on a bunch of
additional charges. Services will be outlined and quoted up front and you should never be
charged later on for “additional services performed”.
Red Flag: Solo Inspector On Site
Never, and we repeat, “never” accept only one person on site for chimney cleaning or roof
inspection. You should be quoted, scheduled, and charged for at least two certified
professionals on-site to perform services. This checks and balances structure is extremely
Green Flag: Two or More Professionals
A reputable company that you can trust, will send out at least two certified professionals who will
perform a full analysis of the chimney and roof, top to bottom. They will have a system and
process for the inspection and be able to give you a full report with details of their analysis.
Red Flag: Don’t Even Go On Your Roof
We hear way too many times… a company arrives on site and does not go on your roof.
Sometimes, they do not even look at your chimney. We cannot stress enough how much of a
red flag this is for the company! Going up on your roof to assess the roof itself and the chimney
is the least they should do as part of their inspection. You should not have to ask them to
personally inspect your chimney or go on your roof.
Green Flag: Look at Your Chimney & Roo
A certified professional that you can trust will, of course, go on your roof during the inspection.
That might seem like common sense but so many of the non-certified and non-professional
people won’t because they cannot assume that liability. It’s a green flag when they discuss in
your consultation actually going up on the roof and needing access to your roof and chimney.
We hope that you now have a better idea of the red flags to watch out for and the green flags to
look for when hiring a company to take care of your chimney and roof. We work extremely hard
to be trustworthy and fly those green flags high! Trust us with your chimney and roof inspections
and give us a call today to schedule a visit from one of our professionals.